Coronavirus (COVID-19) Update. Please click here for more information.

Terms and Conditions

Definition provides an online platform through which you can browse and book different types of lodging and temporary accommodation providers, we act only as a software provider for the providers.

Coronavirus (COVID-19) Up date

During times of uncertainty, we recommend booking an option with free cancellation. If your plans change, you can cancel free of charge until free cancellation expires.

As our hotels are reopening and, with that and in response to the ongoing COVID-19 pandemic, our accommodation suppliers may be required to implement various policies and procedures in an effort to limit the spread of COVID-19. You may find that, for the time being, some destinations and resorts will also have their own hygiene requirements and certain amenities will temporarily be limited or unavailable. Rest assured that these are simply precautionary measures and shouldn’t get in the way of you enjoying your stay, these policies and procedures are put in place for the safety of guests and may result in some facilities that are ordinarily provided being subject to restrictions, changes or otherwise not being available at all (this may particularly be the case during peak times, where certain facilities would otherwise be busy). 

Where we are able to, we will provide you with information about any such changes as soon as reasonably possible after we become aware of the same. Please also note that any change to the availability of facilities at your chosen accommodation arising as a result of the COVID-19 pandemic will not be classed as a ‘significant change’ to your booking. Some facilities, services and restaurants may be seasonal and may also incur extra charges by the hotel.

Conditions of Access

Access to the site is free, but personal details are required to make bookings. By submitting your personal details, you agree to comply with's Terms of Use and Privacy Policy which shall prevail over any other terms or conditions contained or referred to in any other document and all such other terms and conditions are expressly excluded.

By booking through you agree to any cancellation policy, deposit and the terms of use of and the property.

Privacy Policy

Teygon Ltd., trading as StayBooked™., with website, respects your right to the privacy of the personal information you provide us, please view our Privacy Policy.

When making a booking through the website your name and contact details will be shared with the property. You agree not to make bookings under a false identity.

The only personal information we may make public about you is that which you choose to submit when you contribute material to us such as a review. This is given on a voluntary basis purely as a way to let others know a little bit about the source of the material, but will not include your email address nor any other contact details except where you have given us your permission.

Cookie Policy

Cookies allow us to improve your website experience. Please view our Cookie Policy for details.

Cancellation Policy

Guests must abide to the specific cancellation policies of each individual property. We will always make the Property's Cancellation Policy clear and will request that you review this policy on our website as part of the booking process.

Credit Card Details

We do not store any credit card details at any time during the payment process. All payment details are entered into our secure payment provider site.

Limitation of liability

The information, documentation and data ("Information") contained in this site has been prepared solely for the purpose of providing information about the properties that offers. We try to ensure that information contained on the site is accurate and up to date. However you should always verify the information before relying on it and we do not warrant or give any representations as to its accuracy. shall not be liable for any loss which may arise from the use of the information. shall not be liable for any disappointment, dissatisfaction, loss, damage, expense or inconvenience suffered by any guest at any property represented on the site.

The Site is provided on an 'as is' and 'as available' basis. makes no representations or warranties, and hereby excludes all warranties, express or implied, as to the quality, accuracy, feasibility or credibility of the content of the Site, the services available on or through the Site, or of any goods offered on the Site. Moreover accepts no liability for any virus or any other type of electronic infection that may be transferred through the Site. Under no circumstance will we be liable for any loss or damage caused by a user's reliance on information obtained through this Site.

You agree as the user that the use of, or reliance upon, any of the content of the Site, and in particular any content recommending any property, product or service, is done entirely at your risk.

1. The following provisions set out 's entire liability (including any liability for the acts and omissions of its employees and agents) to you in respect of:

1.1. any breach of its contractual obligations arising under the Terms of Use; and

1.2. any representation statement or tortious act or omission including negligence arising under or in connection with the Terms of Use;

2. Any act or omission on the part of falling within clause 1 above shall for the purposes of this section be known as an "Event of Default".

3. 's liability to you for death or injury resulting from its own or that of its employees' negligence shall not be limited.

4. Subject to the provisions of clause 3 above 's entire liability in respect of any Event of Default shall be limited to damages of an amount equal to any fee paid by you pursuant to the terms of the Terms of Use.

5. Subject to clause 3 above shall not be liable to you in respect of any Event of Default for:

5.1. loss of profits, business, contracts, revenues, anticipated savings or goodwill; or

5.2. any type of special indirect or consequential loss (including loss or damage suffered by you as a result of an action brought by a third party) even if such loss was reasonably foreseeable or had been advised of the possibility of you incurring the same;

5.3. for any increased costs or expenses.

6. Moreover accepts no liability for any virus or any other type of electronic infection that may be transferred through the Site.

7. If a number of Events of Default give rise substantially to the same loss then they shall be regarded as giving rise to only one claim under the Terms of Use.

8. Nothing in this section shall confer any right or remedy upon you to which it would not otherwise be legally entitled.

9. shall not be liable to any third party in respect of any tortious act or omission including negligence resulting from the Terms of Use for:

9.1. loss of profits, business, contracts, revenues, anticipated savings or goodwill; or

9.2. any type of special indirect or consequential loss suffered by a third party even if such loss was reasonably foreseeable.

10. does not assume any responsibility for failures or technical defects which occur due to events outside of its control.

Copyright and Trademark Notice / Intellectual Property Rights

All content, including but not limited to trademarks and taglines identifying us or our affiliates, graphics, images, content, button icons, and service names are solely our property, that of our operating companies, or others. All content on this Site is protected by national and international copyright laws and treaties. Nothing on this Site should be construed as granting a licence or right to use any trademark displayed on this Site, without the written permission of the trademark owner.

Other than browsing and using the Site for its intended purpose, you may not in any way duplicate, distribute, modify, remove, delete, add to, publish, transmit, or in any way exploit any of the content of this Site, in part or in whole, except when expressly authorised in writing by us.

You may not use our logo for any purpose whatsoever, unless the intended use of the logo is to promote the services of this Site or approved by us in writing.

We reserve the right to seek all remedies available at law, in equity or under international copyright laws for violations of these Legal Terms, including the right to block access from a particular internet address to the Site.

Other sites may contain links to other websites on the internet. We cannot control and are not responsible for the privacy practices or content of such other websites, and accept no liability for their content or fitness for use.

Linking to our Site

If you wish to link to our site for commercial purposes, please feel free to do so.


If at any time any provision of these Terms of Use are or become invalid or illegal in any respect, such provision shall be deemed to be severed from these Terms of Use but the validity, legality and enforceability of the remaining provisions of these Terms of Use shall not be affected or impaired.

These Terms of Use shall be governed by and construed in accordance with English law and you and irrevocably agree that the English courts are to have exclusive jurisdiction to settle any disputes which may arise out of or in connection with these Terms of Use and Privacy Policy.

Amendments reserves the right to modify these Terms of Use and its Privacy Policy, and continuing access to the Site will be subject to those then current.

Right to exclude reserves the right to exclude, at its sole discretion, temporarily or indefinitely, any user for any reason, including breach of any of these Terms of Use or non-compliance with any UK or EU laws or regulations.


If you have any questions, please send them to